FAQ

Has my order shipped?

We will send you an email when your order has been shipped.

My order never arrived

If you have received an email indicating that your order has shipped, but never received it, please contact us at acrc@acrctools.com

An item is missing from my shipment

If your order is missing items, please contact us at acrc@acrctools.com

Do you ship to my country?

We ship only to the United States and Canada. Please note that our prices including shipping rates are displayed in Canadian dollars, unless you have selected to display prices using our currency converter located at the top of the page.

What are my payment options?

Credit card, Paypal, or Shopify pay

What is the return policy?

Check our Refund Policy page for more information

Do I have to pay sales tax?

Sales tax is charged to applicable Canadian customers only

How do I contact you?

If you have additional questions, please reach us at acrc@acrctools.com