Has my order shipped?
We will send you an email when your order has been shipped.
My order never arrived
If you have received an email indicating that your order has shipped, but never received it, please contact us at email@example.com
An item is missing from my shipment
If your order is missing items, please contact us at firstname.lastname@example.org
Do you ship to my country?
We ship only to the United States and Canada. Please note that our prices including shipping rates are displayed in Canadian dollars, unless you have selected to display prices using our currency converter located at the top of the page.
What are my payment options?
Credit card, Paypal, or Shopify pay
What is the return policy?
Check our Refund Policy page for more information
Do I have to pay sales tax?
Sales tax is charged to applicable Canadian customers only
How do I contact you?
If you have additional questions, please reach us at email@example.com